24/7 Veterinary Support with VidiVet

Peace of Mind for You and Your Pet – Anytime, Anywhere

Free for our clients

Swale Barn Vets has partnered with VidiVet to provide our clients with round-the-clock veterinary support, ensuring you always have professional advice just a few clicks away. Whether it’s a late-night worry or an urgent query during the weekend, our collaboration with VidiVet means your pets get the care they deserve whenever they need it.

What is VidiVet?

VidiVet is an innovative, digital veterinary advice service that connects you directly to qualified UK vets, day or night. Using the easy-to-use VidiVet app, you can ask questions, send pictures or videos, and receive personalised video responses, helping you quickly determine if your pet’s situation is an emergency or can wait for regular practice hours. It’s veterinary advice, redefined for the modern pet owner.

24/7 Expert Advice

Instant, reliable veterinary guidance anytime.

Qualified UK Vets

Advice from fully accredited professionals.

Simple and Convenient

Direct video responses accessible from your mobile device.

Don’t Wait for an Emergency
Sign Up For Free Today!

Register with Swale Barn Vets to access your free VidiVet account and enjoy peace of mind knowing expert veterinary advice is always at your fingertips.

Denise King

2 years ago

First impression on the phone was good, we registered our puppy over the phone, managed to get an appointment the same day for her injection, all staff really friendly, vet very nice too, no issues with parking would definitely recommend this Vets..

Lesley Richardson

Visited today, at short notice and was so impressed by the caring and gentleness of the vet and the lovely kind receptionist too. They treated my cat with such care and softness - l was really shocked - our last visit to Pets At Home was awful. Would highly recommend this lovely practice 100%. Thankyou!

Oz H

A friendly and efficient service from the team and a great clinic environment with easy parking as a bonus. Would highly recommend.

Sue Elworthy

Swale Barn Vets have been brilliant ever since they opened. Radu is so friendly and approachable and appointments are easy to obtain. For example, today I was really worried about my young dog and phoned at lunchtime and got an appt at 3.20 (to be seen again tomorrow, a Saturday!). Wish the NHS was as good!!

Sarah Cook

Brilliant team - saw us quickly as an emergency and were very kind. Thank you.

george campbell

Great vets. Nice clean facilities and friendly staff is why we bring our dogs here 👍

Rona Myers

Very happy all the staff were friendly and helpful

Claire Ralph

I have a rescue dog from Romania. They have welcomed us and are so helpful, polite, patient, and lovely. The vet goes above and beyond. He explains everything to you, including how to use any treatments they have. They also offer a fantastic vet plan.

Lorna Chapman

Its so wonderful to find such a caring vet practice and even better as they are independent. I would 100% recommend Swale Barn.

Jonathan B

Thoroughly recommend. So friendly. Very supportive. Totally pragmatic and extremely reasonable for the help they provided us.

Anna Bales

3 years ago

Great staff and a lovely vet. Appointments are quick and they do their utmost to help. We love Radu but our spaniel is a bit more hesitant but still wags her tail for him.

Davina Beake

Radu is such a kind and caring vet,he has been amazing with my dogs I would highly recommend him and his support staff too.

Lauren Byrom

Very good vet my dog loves them all there and iv just put my to cat here Very good

paul froggett

C Goodridge

Can't praise then enough . Best Vet and best Team. Always professional, friendly and kind to animals. I would not go anywhere else now and my Bruce loves Radu. Highly recommended x

Jane Lockyer

I have visited many vets over the years of keeping my dogs and its very hard to find a vet that still feels like they offer a personal touch and not just feel like you are patient no 4,5,6, . I need to know when I take my pups to the vet that I am confident they will recieve the love and care they deserve and I believe I have found this with swale barn vets.

Sharon Onciu

Brilliant veterinary practice. Take the time to explain everything. Feel totally at ease and confident that our precious pet is in the very best hands

Rachel Robson

Took our Cat for a check up, injections and micro chip. Open and friendly vets, who took the time to answer questions and give advice.

Mark Cassidy

pancu alina

I went with my male cat first for a castration procedure and i was amazed to meet the team that is very friendly and helpful. Radu is amazing, he booked my boy on the next day and also has seen my other 2 cat's in the same day for flea treatment, that was an emergency for us 😳 😀. I would definitely recommend Swale Barn vets to everyone in needs for a professional vet.Keep up the good work.👌

Karen knight

I cannot thank the team for the care they gave our Milo when he was involved in an accident. It isn't my veterinary practice but they took him in and gave him excellent care. They also supported me with sympathy and kindness. Milo was treated with respect and professionalism very efficiently and we coukdnt be more grateful We would certainly register with them based on our experience but need to stay with our present vet as he is experienced in Mediterranean diseases. We also like the family atmosphere small

Michelle W

I called Swale Barn Vets this morning as I was concerned my dog had possibly ingested some mouse poison. The receptionist was so nice and supportive on the phone and got me in to see the vet straight away! When we got there Radu was so calm with my Bella (who is very very anxious) and she was treated quickly and effectively and thankfully it seems she didn’t eat anything! Radu really put my mind at ease and was honest in his advice and very knowledgeable. I’m going back at the end of the month to get Bella onto their health club plan and get her jabs up to date and know she has a great vet to help look after her going forward! Thank you to everyone at Swale Barn so so much!

Natasha Fehnle

Although not my usual vet, Swale Barn was able to see my dog the next morning (there was a three day wait for my vet). Getting there and parking was easy, the waiting area was clean and welcoming, staff were friendly and my pup was at ease. Thankfully, the reason for the visit turned out not to be serious, and I felt the advice I got was honest and sensible, and about my dogs welfare, not making money. Radu is also up to date on neutering advice, whereas I hear a lot of vets pushing for this op as soon as they hit six months. Overall, a very positive experience, and we’re now considering moving all four of our pets to Swale Barn.

Renata Milinavice

We have visited Swale Barn today and I was impressed with this clinic. Beautiful and very calming environment. Extremely polite and helpful reception. Lovely vet Madeleine Tash was very professional and super gentle with my dog. She was making sure that my dog would not have any stress there. My lovely Pomeranian felt like at home, even had some treats there. Normally he hates going to the vet, always feels anxious, but first time he was enjoying and left the clinic with the big smile! We will definitely come back there and I can highly recommend it to everyone-there is no doubt-they are one of the best!

24/7 Veterinary Support with VidiVet

Peace of Mind for You and Your Pet – Anytime, Anywhere

Free for our clients

What is VidiVet?

24/7 Expert Advice

Qualified UK Vets

Simple and Convenient

Don’t Wait for an Emergency
Sign Up For Free Today!

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24/7 Veterinary Support with VidiVet

Peace of Mind for You and Your Pet – Anytime, Anywhere

Free for our clients

What is VidiVet?

24/7 Expert Advice

Qualified UK Vets

Simple and Convenient

Don’t Wait for an Emergency Sign Up For Free Today!

Don’t Wait for an Emergency
Sign Up For Free Today!